1.Inquiries
Please inquire with your nearest SGJ International Office, giving details of consignee, commodity, number and weight, volume, transportation method, and any timing and price range requests. Alternatively please fax or e-mail a request for quotation form. We will reply to your request promptly.
2.Consultation & Quotations
Our customer services representatives will answer your questions and queries and explain about import and export procedures and transportation methods. After consultation, we will send a quotation. After checking the contents please sign and stamp the quotation and return it to us.
3.Customs Documents Preparation
- Customs Clearance Letter of Proxy
- Shipping Instruction
- Invoice
- Packing List
After preparing the above forms, please forward them to us. Upon request we can prepare the forms on your behalf.
* In cases where we prepare the forms, we request that you check, sign and stamp them.
4.Booking with Shipping Company / Airline Company
Our representative will book cargo space with an appropriate shipping or airline company
5.Pick-Up or Dispatch of Cargo
SGJ can arrange for pickup and transport to an air cargo warehouse or ocean cargo bonded warehouse. Please attach appropriate shipping marks to the cargo.
6.Customs Clearance Procedures
After the cargo has arrived at the designated bonded warehouse our operation centers can start the export customs procedures, based on the invoice and packing list you provided. Insurance procedures (if requested) are also undertaken at this time.
7.Customs Clearance Permission / Determining Fees
After customs clearance procedures have been completed, we will send out an invoice. Please arrange for payments via bank transfer
8.Cargo Arrival in Destination Country
Upon arrival in the destination country, our overseas offices, or approved agents, will notify the consignee. After relevant procedures have been completed, the cargo can be handed over to the consignee. |